How long do I have to leave the house after turning the alarm ON?
Once we activate the alarm (ON) we will hear 6 beeps for 30 seconds.
How long does it take for the alarm to sound after detecting an attempted intrusion?
If the cylinder detects that someone is trying to enter, the alarm will beep 4 times for 20 seconds. This is enough time for the owner to enter his house and switch it off, but not time enough to achieve an unwanted opening
How long does the alarm siren sound?
The alarm siren sounds for 20 seconds and then stops. If intrusion attempts continue, the 4 beeps sound again and the alarm sounds again.
How long does it take to charge an alarm cylinder?
Although it depends on the charger, it usually takes about 2 hours. And it lasts approximately 4 months, depending on use.
The alarm does not charge, what do I do?
In general, any charger with a USB-C cable can be used. In any case, if it does not charge, use another cable and/or another charger head.
When is the 100dB alarm siren triggered?
The alarm goes off in two situations:
- CYLINDER INTRUSION: It detects any silent opening attempt, such as bumping, impressioning or lock picking, even the correct key itself.
- DOOR VIBRATIONS: the sensor detects vibrations on the door, such as breakage or drilling attempts.
What does the flashing orange light mean?
If you see a flashing orange light on your alarmed cylinder, it means that someone has tried to force the door and the alarm has been triggered.
When the alarm goes off, do you get any kind of message on the phone?
No. With this cylinder we have achieved the most difficult thing: to make a great product, very simple to use at the same time. That's why it is not a ‘connected’ cylinder.
Can I replace in my door lock cylinder just the knob with the alarm knob?
No, you have to buy the complete cylinder
I am a private individual. Where can I buy a cylinder with an alarm?
Ask to your local hardware store.
How long does it take for the alarm to go off?
The alarm goes off as soon as it detects that the door is being forced.
How long does the alarm siren sound?
The alarm sounds for 3 minutes and then stops. If the door is forced again, the alarm sounds again.
Is it possible to buy the rim lock without a cylinder?
Yes, ask for it at your hardware store.
Can two locks be used with the same remote control?
Yes, each control can be linked to several deadbolts.
How many controls can be linked?
A maximum of 25 controls can be linked.
Can the same control be connected to two locks that are close to each other or installed on the same door?
No, it is not advisable to use the same remote control if the two locks are very close to each other. In this situation, we recommend using the APP to ensure correct operation.
If you want to use the controls, link each lock to a different control.Can the rim lock be charged if it is turned ‘OFF’?
No, the lock must be ON.
I want to enter the APP and it asks me for a code, what is it?
When I am installing a new lock, the APP asks for a code that we have to create (6 characters composed of numbers and letters; at least one number and at least one letter).
How many events can be consulted?
The APP will show the last 50 events.
Can I create permissions or link controls, even if I am not near the lock?
No. For security reasons, the lock works via Bluetooth (not Wifi) so you must be near the lock to perform any operation.
How many permissions can be given in a lock?
The lock allows a maximum of 20 permissions to be given.
How long do I have to leave the house after turning the alarm ‘ON’?
Once we activate the alarm ‘ON’ we will hear 6 beeps for 30 seconds.
How long does it take for the alarm to go off?
If the alarm sensor detects an intrusion attempt, the alarm will beep 6 times for 30 seconds so that, if you are the owner, you will have time to enter and disconnect the alarm.
How long is the alarm ringing once it goes off?
The alarm sounds for 20 seconds and then stops. If intrusion attempts continue, the 6 beeps are repeated and the alarm sounds again.
How to charge the deadbolt alarm
The alarm module contains a micro-USB port (type C) for charging. Connect it to the power supply via a standard micro-USB cable (not supplied) and your mobile phone charger. You can also charge the battery by connecting it directly to an external battery (powerbank).
Both of the above charging modes can be carried out with the lock installed and without the need to tamper with the lock.
If you have to remove the alarm module for charging, loosen the screw on the side of the alarm module to remove it. In this case it is also possible to charge it via a USB port of a PC, laptop, smart TV...
Can the lock be charged if it is turned ‘OFF’?
Yes, the battery can be charged either in ON or in OFF.
The battery of the deadbolt alarm is not charging, what happens to it?
First make sure the power supply is 5 Volts. If so, try another micro-USB cable.
How long does it take for the alarm to go off?
The alarm goes off as soon as it detects that the door is being forced.
How long does the alarm siren sound?
The alarm sounds in intervals of 30 seconds of ring and 15 seconds of silence for 10 minutes. If the door is forced again, the alarm sounds again.
Can I turn the crutch when the deadbolt is working?
No, the crutch must not be touched while the motor is moving (led on). This action can damage the bolt irreversibly.
What voltage should I use to power the bolt?
The external power supply must be 5-6 Volts and at least 500Ma. Supplying the bolt with more than 6 Volts can damage it irreversibly.
Can I use rechargeable batteries for the bolt?
No, we recommend the use of triple A (AAA) alkaline batteries. The bolt is not designed as a battery charger.
In addition, for correct operation, all 4 batteries must be changed at the same time.
The deadbolt does not respond to the Open/Close command of the remote control.
- Check that the lock does not give any FAULT signal.
- Check that there is no inhibiting device nearby.
- Try to open or close the deadbolt with a different remote control. If the new remote control opens
- Relink the failed remote control.
- Replace the batteries in the remote control
- If the new remote also fails to open, replace the batteries in the deadbolt.
- If none of the above steps solve the problem, contact your dealer.
The bolt opens and closes with difficulty and gives a fault.
- Check that you have removed the black installation part.
- Open the door and carry out an electrical operation to check that the bolt is working properly.
- Check manually if the lever coming out of the bolt rubs against the door frame closer due to a bad installation of the product or deformation of the door.
- If the problem is not solved by any of the above steps, contact your dealer.
Why does the latch open automatically when I close it manually?
This is a warning that the batteries in the deadbolt are running low. Replace them
What happens when the batteries in the dead bolt run out?
In this case, when the batteries have reached a certain percentage, the bolt opens systematically.
What are the main similarities and differences between the C6 and C7 cylinder?
Our C6 cylinder is a benchmark in the security industry. It incorporates features such as a robust anti-burglary steel bar and various systems to prevent drilling or bumping. This has made it one of the most demanded cylinders in the market.
With the launch of the C7 cylinder, LINCE takes an even greater leap forward in terms of protection against silent burglary methods, which are the most difficult to avoid. Its patented triple-locking system makes it the best ally against
- impression
- bumping
- lock picking
It also incorporates the same protections against noisy burglary as the C6 (breaking, drilling and extraction).
As we know that it is difficult to choose between these two excellent cylinders, here is a comparison between them:
What are the main differences between the 7930R and the 7930RSA locks?
The 7930R rim deadbolt is a classic in our catalogue. Features such as anti-bumping or anti-drilling, have made it a reference in the world of security.
The 7930RSA deadbolt, in addition to a more modern aesthetic, incorporates some new features
- Better protection against drilling, extraction and twisting.
- Quiet operation: the lock opens and closes smoothly and quietly.
- It incorporates an alarm sensor capable of detecting intrusion attempts before the burglar enters the home.
In this table we show you the main differences between the two:
Can I use the one key for all of my entrance doors?
Yes, of course. It’s possible to open all the locks using the same key through master keying system. Both we, and your nearest locksmith or ironmonger, can give you advice on this issue, indicating all the available options.
The key doesn’t turn properly and gets stuck. What can I do?
To take care of and keep the lock and key in a good condition, use graphite or a special spray for locks in order to lubricate it.
What does Bumping mean in relation with a cylinder?
This is a handling method for opening the cylinders. This method consists in inserting a key which has been filed accordingly into the cylinder and using it as a tensor; the key then exerts force on any rigid object: this is done in such a way that the impact force makes the cylinder code components jolt, thereby opening it.
How do you know the opening side of a rim lock?
The opening direction of a rim lock is always determined by looking from the side of the door where the hinges are.
- If the hinge is on the left-hand side of the door, the rim lock is right-hand sided.
- If the hinge is on the right-hand side of the door, the rim lock is left-hand sided.
Can I buy LINCE products directly from the manufacturer?
Yes, we have been manufacturers since 1932 and have a qualified sales network and a specialised technical service. If you’re an importer, distributor, ironmonger, or similar, we’ll be delighted to attend to your needs. You can send us any type of query using the contact section. However, we do not sell directly to private individuals.
If I’m a private individual, where can I buy LINCE products?
We have an extensive distribution and sales network. By using the section “Where to buy” section you can submit any query in this regard. We’ll be delighted to help you
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